We ship via Canada Post. We take great care to package all items, as best as possible, but damages caused during transit are not under my control, so no refunds will be given. Additional insurance may be available, so please contact us for rates if you would like to add additional insurance or tracking. The cost of customs, clearance or other duties are for the buyer. Please be aware of your country's import and customs policies. Some articles may have sharp points or edges - please be extra careful during unwrapping or handling.